Come Build the Future.

What you’ll do

• Contribute on front-end work and back-end RESTful API projects
• Collaborate closely with other engineers, product, and business stakeholders to find elegant but practical solutions. You will become a valued member of an autonomous, multi disciplinary team that’s focused on improving our platform, both internally and externally.
• Write clear, maintainable code that will perform on multiple platforms, browsers, and devices.
• Learn from and teach other developers.
• Be autonomous. You’ll take full ownership of your work and take responsibility for every last detail, every step of the way.

Who you are

• You are a great human with amazing development skills. You’ve shipped multiple releases over the years, and you understand what it takes to create awesome features and get them delivered into the hands of users.
• You are familiar with multiple front-end Web technologies. We historically have used Backbone and React, with a new focus on Polymer. Ideally, you also have experience working on the backend. We primarily use Python, but it is not a requirement that you be an expert.
• You’re a great communicator. You have the communication skills to help set up frameworks and brainstorm initial concepts.
• You write modern, testable, and maintainable code in an iterative fashion. It’s important to you to get the smallest viable piece of functionality working and out to users.
• You’re passionate about developing software. You’ll push us to improve our processes, skills, and tooling to provide the smoothest development experience possible.

Who we are

• At uStudio, we believe that video has an incredible impact on consumers. We strive to make video simple for everyone, across the business spectrum.
• We emphasize a sustainable pace and long-term technical investment.
• We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our users. This is something we value deeply, and we want you to come be a part of changing the way companies use video.

Account Executives are responsible for selling uStudio solutions to prospective customers. Using a consultative sales approach, the successful candidate will create and cultivate relationships to build and maintain customers for life.

The Account Executive will work with all uStudio stakeholders including Customer Success Managers, Professional Services, Pre-Sales, Product Support and Product Management to anticipate and meet customer expectations.

What We Do

uStudio is transforming the way Enterprises use media to communicate – and making the lives of employees more productive and efficient. As the first and only company with an Enterprise Podcast solution (app and platform) we are changing the way companies talk to their employees, partners and customers.  Built on our patented platform, uStudio’s Podcast solution takes one of the hottest trends in consumer technology (Podcasts) and brings it to the enterprise with all the security, analytics and compatibility you would expect from a world class technology company.   We’re disrupting a huge existing market while helping companies like Dell, Salesforce, Fidelity, Cintas, and AXA Financial turn Podcasting into real business impact.

Our Culture

The uStudio team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We’re a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits.

What You’ll Do at uStudio

• Own an end-to-end inside sales cycle from prospecting to close
• Work in coordination with your inside sales team to sell as one unit
• Confidently outbound cold-call into target companies, identifying key decision makers and influencers – you never stop outbound opportunity generation.
• Set and execute strong product demos weekly
• Manage personal pipeline and effectively articulate progress to key sales goals: know your business
• Work to close business with your opportunities
• Represent UStudio’s culture and values in all client conversations
• Hit and exceed quarterly sales quotas

Qualifications

• Minimum 2 years Technology sales
• 4 year Bachelor’s degree
• Innate hunger, self-motivation and work ethic
• Team Player – Positivity and desire to uplift and share knowledge with those around you
• Start up personality – Experience in startup, high-growth companies and/or clearly articulated passion for entrepreneurial environments
• Curiosity – Solving business problems for our customers
• Problem Solvers – creating new and innovative ways to solve problems
• Stellar communication skills both over the phone and in writing
• Past examples of sales excellence and exceeding quotas
• Previous management of the full sales cycle from hunting to closing
• Fit in with and be excited to join the team (we’ll find this out when we meet you!)

Bonus if you have:

• Experience in a SaaS recurring revenue model with a high velocity sales motion
• Salesforce CRM experience
• Past start up experience
• Sold to midsize and larger complex companies

This job is located in our HQ office in a funky cool historic building in downtown Austin, TX.  Oh, it has free parking.

About uStudio:

uStudio is transforming the way Enterprises use media to communicate – and making the lives of employees more productive and efficient. As the first and only company with an Enterprise Podcast solution (app and platform) we are changing the way companies talk to their employees, partners and customers. Built on our patented platform, uStudio’s Podcast solution takes one of the hottest trends in consumer technology (Podcasts) and brings it to the enterprise with all the security, analytics and compatibility you would expect from a world class technology company.

The uStudio team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We’re a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits.

Responsibilities:

• Manage onboarding of multiple customers to the uStudio Platform and Applications; ensuring the highest level of service is delivered on a consistent reliable basis.
• Coach and train customers in using and adopting uStudio Platform and Applications.
• Establishing a trusted advisory relationship that works to ensure customer’s overall satisfaction with our products.
• Track critical success metrics for customers, potential issues, and communicate customer health internally.
• Identify potential upsell opportunities and communicate through to sales team.
• Acting as a liaison between product management and the customer with a focus on customer needs.
• Answer level one and training support tickets that come in from customers with the ability to identify, prioritize and drive resolution of escalated customer issues.
• Make recommendations on how to update the onboarding and support process to better serve our customers.
• Identify and fill gaps in training and FAQ materials.

Required Skills / Experience:

• Minimum of 2+ years experience managing Client Relationships.
• Customer facing services role that includes issue resolution and escalation management at both the business owner and executive levels.
• Excellent organization, time management, and communication skills.
• Proven ability to collaborate and build strong relationships with customers. (Executive level collaboration a plus)
• Proven ability to engage across corporate functions (Professional Services, and Product Management).
• Bachelor degree or equivalent work experience.
• Ability to travel up to 10% of the time if needed.