Come Build the Future.

What you’ll do

• Contribute on front-end work and back-end RESTful API projects
• Collaborate closely with other engineers, product, and business stakeholders to find elegant but practical solutions. You will become a valued member of an autonomous, multi disciplinary team that’s focused on improving our platform, both internally and externally.
• Write clear, maintainable code that will perform on multiple platforms, browsers, and devices.
• Learn from and teach other developers.
• Be autonomous. You’ll take full ownership of your work and take responsibility for every last detail, every step of the way.

Who you are

• You are a great human with amazing development skills. You’ve shipped multiple releases over the years, and you understand what it takes to create awesome features and get them delivered into the hands of users.
• You are familiar with multiple front-end Web technologies. We historically have used Backbone and React, with a new focus on Polymer. Ideally, you also have experience working on the backend. We primarily use Python, but it is not a requirement that you be an expert.
• You’re a great communicator. You have the communication skills to help set up frameworks and brainstorm initial concepts.
• You write modern, testable, and maintainable code in an iterative fashion. It’s important to you to get the smallest viable piece of functionality working and out to users.
• You’re passionate about developing software. You’ll push us to improve our processes, skills, and tooling to provide the smoothest development experience possible.

Who we are

• At uStudio, we believe that video has an incredible impact on consumers. We strive to make video simple for everyone, across the business spectrum.
• We emphasize a sustainable pace and long-term technical investment.
• We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our users. This is something we value deeply, and we want you to come be a part of changing the way companies use video.

Account Executives are responsible for selling uStudio solutions to prospective customers. Using a consultative sales approach, the successful candidate will create and cultivate relationships to build and maintain customers for life.

The Account Executive will work with all uStudio stakeholders including Customer Success Managers, Professional Services, Pre-Sales, Product Support and Product Management to anticipate and meet customer expectations.

What We Do

uStudio is transforming the way Enterprises use media to communicate – and making their workforce and partners better informed and higher-producing employees. As the first and only media tech company with a secure corporate podcasting solution (app and platform), we are transforming the way companies communicate. Our patented platform is used by industry leaders around the world such as Dell, Salesforce, 7-Eleven, Facebook, Manulife, Freddie Mac and more. Come be part of the team that’s bringing podcasting to the enterprise.

Our Culture

The uStudio team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a business, we put customer value and product excellence first and foremost. Our teams work hard, play hard, and do everything we can to create success. We’re a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits.

What You’ll Do at uStudio

• Own an end-to-end inside sales cycle from lead to opportunity to close
• Work in coordination with inside uStudio teams to sell as one unit
• Confidently outbound cold-call into target companies, identifying key decision makers and influencers
• Set and execute strong product demos
• Manage personal pipeline and effectively articulate progress to key sales goals: know your business
• Work to close business with your opportunities
• Represent UStudio’s culture and values in all client conversations
• Hit and exceed monthly and quarterly sales quotas

Qualifications

• 3-5 years software sales, SaaS applications, content management, mobile and/or Web tech preferred
• Experience working within a quota and commission structure
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Exceptional verbal and written communication skills
• Tenacious, disciplined, self-motivated with a strong work ethic
• College degree or equivalent work experience
• Experience using Salesforce

We’re looking for people with the following characteristics:

• Team-oriented – Positivity and desire to uplift and share knowledge with those around you
• Start up personality – Experience in startup, high-growth companies and/or articulated passion for entrepreneurial environments
• Curiosity – Interested in solving business problems for our customers
• Problem Solvers – Creating new and innovative ways to solve problems
• Skilled in Communications – Stellar spoken and written communication skills within and outside of uStudio
• Adaptable – able to fit in and be excited to join the team (we’ll find this out when we meet you!)

This job is located in our HQ office in a funky cool historic building in downtown Austin, TX. Oh, it has free parking.

What We Do:

uStudio is transforming the way Enterprises use media to communicate – and making their workforce and partners better informed and higher-producing employees. As the first and only media tech company with a secure corporate podcasting solution (app and platform), we are transforming the way companies communicate. Our patented platform is used by industry leaders around the world such as Dell, Salesforce, 7-Eleven, Facebook, Manulife, Freddie Mac and more. Come be part of the team that’s bringing podcasting to the enterprise.

Our Culture:

The uStudio team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a business, we put customer value and product excellence first and foremost. Our teams work hard, play hard, and do everything we can to create success. We’re a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits.

What you’ll do:

• Respond to inbound inquiries within specified timeframes
• Schedule quality demos for sales team by identifying, researching and contacting potential customers and ensure those demos occur
• Hit or exceed a monthly quota
• Make 60+ calls and customized emails per day using sales enablement tools
• Be the first point of contact for potential customers while executing marketing and sales tactics
• Collect market data before and during customer outreach to understand prospective needs and effectively communicate those needs to the sales team
• Partner with sales reps to ensure that opportunities are moving forward

Here’s what we’re looking for:

• An interest in moving to a consultative Sales position within a software company
• 1- 2 year’s experience making outbound calls (past experience in a Sales Development or Business Development role)
• Ability to clearly articulate company value proposition and use cases
• A friendly demeanor and positive work attitude
• Innate hunger, self-motivation and work ethic
• Be confident running high-volume pipelines in dynamic, quick-moving, and rapidly changing environments
• Positivity and desire to uplift and share knowledge with those around you
• 4 year Bachelor’s degree preferred
• Bonus if you have lead generation experience in a SaaS company, Outreach.io, Salesforce, and other sales enablement tool experience

Key Responsibilities:

• Act as primary point of contact and trusted advisor for clients; establish clear goals for their podcast program and ensure trackable metrics are in place to illustrate the program’s value.
• Lead the onboarding of new customers to the uStudio Platform and Applications; ensuring the highest level of service is delivered on a consistent reliable basis.
• Coach and train customers in using and adopting uStudio Platform and Applications.
• Build and maintain relationships with key stakeholders across a client’s organization and serve as their primary expert in podcast programs, through recurring check-in calls and on-site visits with clients.
• Act as the client liaison across internal teams with a focus on communicating customers’ needs, including potential issues and overall customer health.
• Identify and initiate renewal and upsell activities to maximize client satisfaction and uStudio revenue opportunities.
• Answer level one and training support tickets that come in from customers, to identify, prioritize and drive resolution of escalated customer issues.
• Make recommendations on how to optimize the onboarding and ongoing support process to better serve our customers.
• Identify and fill gaps in training and FAQ materials.

Required Skills / Experience:

• Minimum of 2+ years experience managing customer relationships.
• Customer facing services role that includes issue resolution and escalation management at both the business owner and executive levels.
• Strong written and verbal communication skills, with a knack for balancing empathy with setting expectations.
• Genuine passion for the customer experience and a creative mindset for providing above and beyond service.
• Proven ability to collaborate and build strong relationships with customers (Executive level collaboration a plus).
• Proven ability to engage across corporate functions (Sales, Professional Services, and Product Management).
• Bachelor degree or equivalent work experience