uStudio’s customer success offerings are here to help you hit your goals on day one and throughout
your podcast journey. Our Guided Services packages offer custom coaching for enterprise podcasters
through goal setting and key milestones for their podcast program. Contact us to learn more.
“The uStudio team has been awesome. Every question and concern we had, ended up being something we didn’t
need to be nervous about. The customer service has been phenomenal. It’s been a great experience.”
– Tiffiny Fisher, Pegasystems
We’re here to help with your private podcast.
Our customer success resources are designed to help you grow your program faster,
with everything you need to hit your goals. Explore our offerings below.
Work hand-in-hand with an expert on a custom onboarding plan, timeline, and launch strategy.
Our virtual and in-person workshops help educate stakeholders on best practices based on their program needs, goals and stage.
Customer Success Managers
A committed partner familiar with your program to help you hit your goals and find the uStudio resources you need.
From content management to podcast production tips, we provide the right content at the right time in a multitude of mediums.
Free Resources for Your Entire Team.
No matter your learning preference or podcast goal, we have plenty of educational resources to help you and your team onboard and launch your podcast, master the uStudio app, and learn from other podcasters.
uStudio Guided Services Give You an Extra Edge.
Our new Guided Services offer coaching through the key milestones along your podcast journey, as well as dedicated resources to complete any tasks. These bespoke services are custom to your specific program and each will include defined deliverables your team can use to drive execution across the 6 P’s of Podcasting™.
“uStudio’s Guided Services workshops have been a great experience for my team. The uStudio team has been doing a wonderful job tailoring the workshop content to our organization’s needs and the current stage we are in. They go the extra mile to ensure we are walking away with everything we need to be successful.”
– Olivia Bloch, MicroVention
Kick off your program with ease and confidence and start preparing for a successful launch. Guided Launch includes 6, one-hour custom workshops that ensure a solid podcasting foundation. Stakeholders will be educated on launch best practices and guided through the development of a critical piece of your podcast playbook.
Guided Audience Growth
Reach new audiences, optimize your strategy and take your podcasting program to the next level of adoption. This package includes an employee survey and the organization of an editorial board of top/priority listeners to gather insight and quantify value and future opportunity. Based on this research as well as analysis of your uStudio analytics, we will provide detailed growth strategy recommendations and ideas for extended programming.
To maximize value to the organization, we recommend integrating your podcast program with other key systems in the ecosystem. Your CRM, LMS, HRMS and other key enterprise systems are all candidates for integration with the podcasting platform. We can scope and execute these integrations for you and validate that compliance and training are achieved.
Guided Performance Management
Dive deeper into your podcast data. Performance Management services include a detailed analysis of your uStudio analytics and custom dashboards and reporting materials based on your needs. More insight into your podcast’s data and impact will help you to super-charge your program to increase your ROI and determine the profitability of your content.