Connecting Culture to the Bottom Line: A Conversation with Outset Medical’s Stacey Porter
Michael Wright - VP of Sales at uStudio | Blog, Customer Spotlight, Industry Trends, Internal Communications, Podcasting, Training & Learning
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Culture isn’t a buzzword at Outset Medical — it’s a business driver. In this Customer Spotlight episode, we sit down with Stacey Porter, VP of People Operations and Strategy at Outset, to uncover how voice and storytelling have become core to building a high-performance culture.
With uStudio CEO Jen Grogono and Marketing Manager Zoe Bell hosting, this candid conversation explores how podcasting is shaping modern employee engagement, powering onboarding, and helping teams build real trust — all while moving the business forward.
Episode Highlights
Here are five moments you don’t want to miss:
(01:11) Culture as a Product - Stacey explains how her team builds culture intentionally — as if it's a product you design, iterate on, and deliver with care.
(02:52) Why Podcasting Resonates - Outset uses audio to meet learners where they are — enabling bite-sized learning, peer storytelling, and connection across roles and locations.
(06:42) The Link Between Culture and the Bottom Line - Stacey connects the dots between internal alignment, trust, and measurable business performance — like productivity and retention.
(08:55) Off the Air: A Show About Soul, Not Just Role - Originally created to onboard board members, this internal podcast quickly evolved into a company-wide favorite that celebrates the humans behind the work.
(14:31) Let Go of Perfection - Stacey’s top advice: don't wait until it’s perfect. Just start. The magic — and momentum — happens when you do.
Learn How Audio Can Strengthen Your Culture
Whether you’re part of a People team, L&D, or Internal Comms — or just exploring new ways to engage your workforce — this episode will leave you inspired and ready to act.
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Michael Wright is a seasoned sales and customer success leader with over 15 years of experience in sales, account management, and client success. He has held progressive leadership roles at companies such as SpareFoot (2011–2017) and Rollick (2017–2022), where he served as VP and Director of Sales and Account Management. Currently, he is the VP of Sales and Customer Success at uStudio and an Executive Member at Pavilion.
Michael began his career as a Surgical Attendant at St. Mary’s Hospital and later transitioned into sales and account management roles at IT Convergence, Precision Tune Auto Care, and others. He holds a B.A. from the University of Virginia and completed a Post Baccalaureate Pre-Medical Program at UC Berkeley Extension.
